Help Center
Frequently Asked
Questions
Everything you need to know about OnAirCue. Can't find what you're looking for?Contact Us.
Getting Started
OnAirCue is a professional timing and cue system designed for live sessions like podcasts, webinars, talks, and live events. It provides synchronized timing displays for both producers and speaks, helping sessions stay on schedule without stress.
Simply create an account, build your first agenda with timed segments, and open the Producer and Speaker displays. You'll be ready to run your first session in under 5 minutes.
No! OnAirCue is a web-based application that works directly in your browser. No downloads, no installations, no plugins required.
OnAirCue works on any device with a modern web browser (Chrome, Firefox, Safari, Edge). This includes desktops, laptops, tablets, and smartphones.
Using OnAirCue
The producer controls everything from their dashboard—creating agendas, starting/stopping timers, and making adjustments. Speakers see only a clean display showing time remaining and visual cues. No login required for speakers.
Absolutely! Producers can pause, skip, extend, or adjust segment times on the fly without interrupting the speaker's display.
OnAirCue automatically attempts to reconnect and synchronize state. The timer continues running locally, and when reconnected, everything syncs back up.
Yes! The speaker display link can be shared with anyone who needs to see the timing. Multiple viewers can watch the same session simultaneously.
No. Only producers need accounts. Speakers access the display through a simple shared link—no login, no signup required.
Features & Functionality
The speaker display shows color-coded time indicators (green → yellow → red), customizable warnings at specific time thresholds, and optional audio alerts. Everything is designed to be calm and non-distracting.
Yes! Save your agendas as templates and reuse them for future sessions. Perfect for weekly podcasts or regular meeting formats.
OnAirCue is a progressive web app that works great on mobile browsers. You can add it to your home screen for an app-like experience without downloading anything.
You can customize colors, fonts, warning thresholds, and audio cue settings to match your brand and preferences.
Technical & Security
Yes. All data is transmitted over HTTPS, passwords are encrypted with bcrypt, and we follow industry-standard security practices. See our Privacy Policy for details.
Data is stored on secure cloud infrastructure with automatic backups and redundancy. We use reputable, SOC 2 compliant hosting providers.
Yes! You can export your agendas, session history, and account data at any time in standard formats (JSON, CSV).
All your personal data is permanently deleted within 30 days. Some anonymized usage statistics may be retained for service improvement.
Support & Help
You can access documentation, contact support, and share feature requests through our support channels.
Yes! Check out our comprehensive documentation page with guides, tutorials, and best practices.
Absolutely. You can submit feature requests through our contact form.
We provide video tutorials and written guides. For teams or organizations, we can arrange custom demos—contact us for details.
Still have questions?
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