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Frequently asked questions

Everything you need to know about OnAirCue. Can’t find it here? Contact us.

Getting started

OnAirCue is a timing and cue system for live sessions — podcasts, webinars, talks, and events. It gives producers and speakers synchronized timing displays so sessions stay on schedule without stress.

Yes. OnAirCue is free to use. Create an account, build your agendas, and run as many live sessions as you need at no cost.

No. You can create an account and use OnAirCue without entering any payment details.

Create an account, build your first agenda with timed segments, and open the producer and speaker displays. Most people are ready to run their first session in a few minutes.

No. OnAirCue runs in your browser — no downloads, installations, or plugins.

Any device with a modern browser (Chrome, Firefox, Safari, Edge) — desktops, laptops, tablets, and phones.

Using OnAirCue

The producer controls everything from their dashboard — creating agendas, starting and stopping timers, and making adjustments. Speakers see a clean display showing time remaining and visual cues. No login required for speakers.

Yes. Producers can pause, skip, extend, or adjust segment times on the fly without interrupting the speaker's display.

OnAirCue automatically reconnects and re-synchronizes. The timer keeps running locally, and state syncs back up once you reconnect.

Yes. The speaker display link can be shared with anyone who needs to see the timing, and multiple viewers can watch the same session at once.

No. Only producers need accounts. Speakers open the display through a shared link — no login or signup.

Features

The speaker display shows color-coded time indicators (green, then amber, then red), warnings at time thresholds you choose, and optional audio alerts. Everything is designed to be calm and non-distracting.

Yes. Save agendas as templates and reuse them for future sessions — useful for weekly podcasts or regular meeting formats.

There's no separate app to install. OnAirCue works in mobile browsers, and you can add it to your home screen for an app-like experience.

You can adjust colors, warning thresholds, and audio cue settings to match your preferences.

Technical and security

Yes. Data is transmitted over HTTPS and passwords are hashed, never stored in plain text. See our Privacy Policy for details.

On secure cloud infrastructure with automatic backups and redundancy.

Yes. You can export your agendas, session history, and account data in standard formats (JSON, CSV).

Your personal data is permanently deleted within 30 days. Some anonymized usage statistics may be retained for service improvement.

Support

Email support@onaircue.com, or use the contact form for product help and feature requests.

Yes. Send feature requests through the contact form — we read every one.

For teams and organizations we can arrange a walkthrough — contact us for details.

Still have questions?

Our team is here to help.